Malpractice litigation is a growing problem within healthcare. Click to learn how EIDO Healthcare can help you reduce your consent-related litigation costs.

Our document library, known as EIDO Inform, holds nearly 400 surgical procedure information documents. These are available to customers via our Download Centre.

‘If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.’ Nelson Mandela When your health is jeopardised, it can be worrying and often frightening. It becomes scarier still if you struggle to understand the information your doctor or surgeon…

What is patient-centred care Patient-centred care is a move towards a type of healthcare in which the patients’ needs and desires are the focus of every conversation and decision. The Institute of Medicine describe this as ‘providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient…

New cases, new learnings Consent to treatment is a complex and unpredictable field, in which laws are continuously changing in the light of new cases brought to the courts. In recent years, this is best demonstrated in the well-publicised case of Montgomery v Lanarkshire Health Board in 2015, which had a great impact on the…

Discussions within the UK surrounding the matter of informed consent are continuously evolving, with the possibility that one case alone could change widely accepted practice on a national level. In recent years, the laws on consent have shifted from doctor-focused to unashamedly patient-focused. A crucial reason for this shift was the Supreme Court ruling in…

Informed consent litigation continues to be a major financial drain for Acute NHS Trusts in England. Over a number of years, EIDO has been tracking successful litigation payments relating to “failure to warn”, and is able to demonstrate a concerning trend: In ten years, consent litigation costs for “failure to warn” have risen by 295%. In…

Everyone has the right to clear and trustworthy information which they can access and understand, and can assist them in making an informed decision about whether they wish to undergo a specific treatment. This is a universal standard that must be available to everyone, regardless of their circumstances. Accessible information regardless of circumstance In August…

For nearly 20 years EIDO Healthcare has supported the clinician-patient relationship by providing high-quality surgical information. This means patients can rest easy knowing they’ve been properly informed and that they are making an informed decision. Clinicians can also be confident that they have provided trustworthy, current and accessible information to the patient. EIDO’s library of…

EIDO Healthcare is pleased to introduce the newest member of our team, Alistair Firth. Alistair comes on as Chief Executive of EIDO Healthcare and brings extensive experience to this new role in the company. With Alistair’s expertise and passion for growing businesses, EIDO will be well placed to further cement the relationships it has with…

EIDO Healthcare is pleased to announce its planned attendance at these top medical conferences taking place in the coming year. We look forward to engaging with customers and industry specialists. We have a number of new products we will be showcasing, so please pop by our stand and have a chat with us about informed…

One of the most astonishing moments of my professional career occurred when a dignified, older surgeon approached me immediately after I’d delivered a teaching session on communication skills for medico-legal risk reduction.  Nervously adjusting his immaculately-knotted tie, he remarked how much he’d appreciated my suggestion to use a casual comment or two to create an…